Additional Assessments

Additional assessments are available for specific purposes, including Customer Service, Sales, Individual Performance and Managerial Fit.

The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in your organisation. It is used primarily for selecting, on-boarding and managing customer service employees. General industry versions of this assessment are available as well as vertical specialties in hospitality, healthcare, financial services and retail.
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The Profiles Sales Assessment™ (PSA) measures how well a person fits specific sales jobs in your organisation. It is used primarily for selecting, onboarding and managing sales people and account managers. The “job modelling” feature of the PSA is unique and can be customised by company, sales position, department, manager, geography or any combination of these factors.
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The Profiles Performance Indicator™ is a DISC-­type assessment that reveals aspects of an individual’s personality that could impact their fit with their manager, co-workers and team as well as their job performance. It is primarily used for motivating and coaching employees and for resolving post-­hire conflict and performance issues.
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Profiles Managerial Fit™ (PMF) measures critical aspects of compatibility between a manager and their employees. This report offers an in­-depth look at one’s approach to learning and six critical dimensions of compatibility with their manager: self­-assurance, conformity, optimism, decisiveness, self-­reliance and objectivity.
Download your printable brochure here.